Complaining on the Internet isn’t exactly revolutionary (see: the comment section on just about any website).
But actually resolving a complaint on the Internet? That’s, well, groundbreaking.
SeeClickFix is a nationwide service that allows citizens to report and track non-emergency issues within their neighborhood. Users enter a brief description of the problem or upload photos of cars blocking traffic, dangerous potholes, graffiti or other public nuisances.
The site routes the complaint to the proper authority, and progress on the matter is routinely updated so you can pat yourself on the back once the issue is resolved (or continue to draw attention to it if it isn’t).
There are apps for iPhone, Android, and Blackberry so upright citizens can document disruptive situations as they see them. For everyone’s safety, complaints may be made anonymously.
This is the Internet, after all.